Privacy Policy

Who we are

This Privacy Policy explains how Neoatelier AI Technologies Ltd (“we”, “us”, “our”) handles personal data when you use the neoatelier website at neoatelier.ai (the “Site”).

We are a company licensed in the Dubai International Financial Centre (DIFC), United Arab Emirates.

• Legal name: Neoatelier AI Technologies Ltd
• License number: CL14080
• Registered address: IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates
• Contact email: hello@neoatelier.ai

For product and brand identity we use the name neoatelier. For legal and privacy purposes, the controller of personal data described in this Policy is Neoatelier AI Technologies Ltd.

Scope

This Policy applies to the corporate marketing Site and to personal data we receive through it. It does not cover third-party websites or products that have their own privacy notices (including product sites such as neofashion.ai or neovisible.ai, unless they expressly adopt this Policy).

What we collect

Contact form. If you submit the Site contact form, we collect the information you provide: name, email address, topic, and message. The form may include a honeypot field used only to help reduce automated spam; it is not intended for human input.

Theme preference. If you choose a display theme on the Site, that preference is stored in your browser’s local storage (localStorage). It is not used to identify you across sites and is not a tracking cookie.

Technical and hosting data. Like most websites, our hosting provider may process technical information needed to deliver and secure the Site (for example IP address, browser type, date and time of access, and similar server or security logs). We do not operate a separate analytics or advertising measurement program on the Site as of the date above.

We do not currently offer accounts, payments, or a newsletter signup on this Site.

How we use personal data

We use personal data to:

• respond to inquiries and messages you send us;
• operate, maintain, and secure the Site;
• remember your theme preference on your device; and
• comply with applicable law and respond to lawful requests.

We do not sell personal data. We do not use the contact form for advertising profiling.

Cookies and local storage

As of the date of this Policy:

• We do not use advertising cookies, analytics cookies, or similar tracking technologies for advertising or cross-site tracking on the Site.
• Your theme preference is stored locally in your browser via localStorage. You can clear it by clearing site data in your browser settings.
• Our hosting infrastructure may use cookies or similar technologies that are strictly necessary for security, load balancing, or delivery of the Site.

Because we do not use non-essential tracking cookies on the Site today, we do not present a cookie consent banner. If that changes, we will update this Policy and, where required, provide appropriate choices before enabling non-essential tracking.

How we share personal data

We share personal data only as needed to operate the Site and respond to you:

• Web3Forms — processes contact form submissions and delivers them to hello@neoatelier.ai.
• Vercel — hosts and serves the Site and may process technical data as our hosting provider.

These providers act on our instructions as service providers / processors for the purposes described above. We may also disclose information if required by law, regulation, court order, or competent authority, or to protect our rights, users, or the public.

We do not share contact form contents with advertising networks.

International processing

The Site is available globally. Personal data may be processed in the United Arab Emirates and in other countries where we or our providers (including Web3Forms and Vercel) operate. Where we transfer personal data internationally, we do so in connection with the purposes described in this Policy and with appropriate contractual and organizational safeguards as available from our providers.

Retention

• Contact messages are retained for as long as reasonably needed to handle your request and for ordinary business email and record-keeping, unless a longer period is required by law.
• Theme preference remains in your browser until you clear it.
• Hosting and security logs are retained according to our hosting provider’s practices and our operational needs.

When personal data is no longer needed, we take reasonable steps to delete or de-identify it.

Your rights and requests

Depending on applicable law (including, where relevant, DIFC data protection law), you may have rights to request access to, correction of, or deletion of personal data we hold about you, and to ask questions about our processing.

To make a request, email hello@neoatelier.ai. We may need to verify your identity before responding. You may also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. For DIFC-related matters, that may include the DIFC Commissioner of Data Protection.

Children

The Site is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact hello@neoatelier.ai and we will take appropriate steps.

Security

We take reasonable technical and organizational measures appropriate to the nature of a marketing website and contact inbox. No method of transmission or storage is completely secure.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be reflected on this page. Continued use of the Site after an update means you should review the revised Policy.

Contact

For privacy questions or requests:

• Neoatelier AI Technologies Ltd
• Email: hello@neoatelier.ai
• Address: IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates
• License number: CL14080